Privacy Policy
Last Updated: 22nd February 2025
1. Introduction
Welcome to Post Booking Agent (“Platform”), owned and operated by Green IT Services (“Company,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website https://postbookingagent.com, our Android App (available on the Google Play Store), and our Shopify App (available on the Shopify App Store). We are committed to safeguarding your privacy and ensuring compliance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable privacy laws. By using our platform, you agree to the collection and use of your data as described in this Privacy Policy. If you do not agree, please do not use our services.
2. Data Collection & Usage
2.1 Personal Data We Collect
We collect the following personal data when you use our platform: Name Email address Phone number Payment details (for subscription processing)
2.2 How We Collect Data
We collect data when: You create an account on the platform. You log in using Google or Facebook Authentication. You subscribe to our services. You interact with third-party advertising and marketing services. You contact us for support.
2.3 Purpose of Data Collection
We process your personal data for the following purposes: Account creation & authentication – To allow you to create and manage an account. Platform functionality – To help you book orders, print labels & money orders, and track expenses. Subscription & payment processing – To process your payments securely via our payment processor PayFast. Advertising & marketing – To personalize advertisements and promotional content. We do not automatically book orders with Pakistan Post or provide order status updates. Our platform only facilitates record-keeping, printing, and expense tracking.
2.4 Sensitive Data
We do not collect sensitive personal data such as race, ethnicity, religious beliefs, or biometric data. We only collect payment details for processing subscriptions securely.
3. Data Sharing & Third Parties
3.1 Payment Processing
We share payment details with our trusted payment processor, PayFast (https://gopayfast.com), to handle subscription payments.
3.2 Third-Party Authentication
We allow users to log in via: Google Authentication Facebook Authentication When you log in using these services, we may collect basic profile information, such as your name and email address, from your selected authentication provider.
3.3 Third-Party Analytics
We use third-party analytics tools to understand platform usage and improve our services: Google Analytics ( https://policies.google.com/privacy ) Meta Pixel (https://www.facebook.com/policy.php) These services may collect IP addresses, device information, and browsing activity to help us analyze user behavior.
3.4 Advertising & Marketing
We use third-party advertising and marketing services to personalize ads and promotional content. These services may collect cookies, device information, and browsing data to serve targeted ads. If you wish to opt out of personalized advertising, you can manage your preferences through account settings or adjust your browser settings.
4. User Rights & Data Control
4.1 Your Rights Under GDPR & CCPA
Depending on your location, you have the right to: Access your personal data. Modify or correct your data. Delete your account and personal data. Object to data processing (for marketing purposes). Download your data in a structured format. Withdraw consent at any time.
4.2 Managing Your Data
You can access, modify, or delete your data from your account settings.
4.3 Marketing Preferences
You can opt out of marketing emails via account settings or by clicking the “unsubscribe” link in any email.
4.4 Cookie Management
You can manage your cookie preferences using the cookie consent banner on our website.
5. Data Storage, Retention & Security
5.1 Where We Store Your Data
Your data is stored on secure cloud servers with industry-standard security protections.
5.2 Data Retention Policy
Personal data is stored only as long as necessary for providing our services. If you delete your account, your data is immediately erased from our system.
5.3 Security Measures
We implement advanced security measures to protect your data, including: SSL encryption – Ensures secure data transmission. Firewalls – Protects against unauthorized access. Secure login mechanisms – Prevents unauthorized account access. Encryption of sensitive data – Protects payment information.
6. Cookies & Tracking
6.1 Types of Cookies We Use
We use the following cookies: Essential Cookies – Required for platform functionality. Analytics Cookies – Used for tracking user behavior and improving our services. Advertising Cookies – Used for personalized ads and promotions.
6.2 How You Can Control Cookies
You can accept or reject cookies via our cookie consent banner. You can also adjust your browser settings to manage cookies.
7. Children’s Privacy
Our platform is not intended for children under 13 or 16. However, if a minor operates an e-commerce business, they are permitted to use the platform. We do not knowingly collect personal data from children. If we discover such data has been collected, we will delete it immediately.
8. Legal Compliance & Policy Updates
8.1 Compliance with Laws
We comply with: General Data Protection Regulation (GDPR) California Consumer Privacy Act (CCPA) Other applicable privacy laws
8.2 Business Jurisdiction
We operate in Pakistan and follow local privacy laws, in addition to international regulations where applicable.
8.3 Updates to This Policy
We may update this Privacy Policy periodically. Users will be notified via email when significant changes are made.
9. Contact Information
If you have any questions or concerns about this Privacy Policy or your personal data, you can contact us at: 📧 Email: privacy@postbookingagent.com We are committed to protecting your privacy and ensuring transparency in how we handle your data.